Frequently Asked Questions

Find answers to common questions about KeyEase. Can't find what you're looking for? Contact us

Below you'll find the questions we get most often from rental agents, property managers, owners, and management companies evaluating KeyEase. Topics cover getting started and onboarding properties, pricing tiers and credit allocations, what Keyra (our AI assistant) can and can't do, security and data privacy, supported listing platforms, lease and document automation, and integration with Google Workspace. If you're weighing KeyEase against a spreadsheet or another platform, this is a good place to start.

Getting Started

Pricing & Plans

AI Features

Features

Security & Privacy

Technical

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Frequently Asked Questions

Getting Started

How do I get started with KeyEase?

How long does it take to onboard a new property?

Can I import data from my current system?

Is there a free trial?

Pricing & Plans

What are your pricing tiers?

Do you charge per property?

What happens if I exceed my AI usage limits?

Can I cancel anytime?

AI Features

How does the AI Property Assistant work?

What is the AI Lease Agent?

Can AI generate my rental listings?

Will AI make decisions without my approval?

How does document OCR work?

Features

What marketing channels do you support?

How do Pre-Screen Links work?

Can I send documents for digital signature?

How does Google integration work?

Can I track maintenance requests?

Security & Privacy

Is my data secure?

Do you sell or share my data?

Where is my data stored?

Can I export my data?

What happens to my data if I cancel?

Technical

What browsers do you support?

Is there a mobile app?

Can I use KeyEase offline?

Do you have an API?

Still Have Questions?